What is a LED neon light sign?

LED lights are as bright and attractive as traditional neon bulbs yet they consume up to 90% less power making them more economical, more ecological and a safer addition to your home or business.

What can I expect to receive with my neon sign?

Included in your purchase is a 12v wall transformer, a mounting kit and a remote dimmer depending on if you order a multi-coloured sign as an extra. We make the plug compatible with Australian standard wall sockets.

How long will they last?

If you were to leave these lights on 24 hours 7 days a week you’re looking at about 40-50 000 hours of shine time which is about 5-6 years! Making them super durable and ensuring they will shine on and on.

How are they made and of what quality materials are they made from?

After providing you with a digital mock up of the sign we hand make our signs ensuring the highest quality and standards are met to create visually stunning signs.

How do I display it?

This is entirely up to you! You can use the wall mounting kits which come complimentary with our signs to drill it into the wall or alternatively use double sided tape, use rope or chain to hang it from ceilings, if you are attaching to a shop window you can also use heavy duty suction cups.

An electrician will be able to feed the power cables through the wall so that you’re sign will appear to be “floating” on the wall. We would also recommend keeping power packs in a dry place and out of reach to children.

What colours do you offer in the lights?

We have a range of colours on our custom builder and if you would like additional colours please reach out and we will happily send you a colour chart to accomodate your needs.

How long is the cord?

The standard sizes for chords from the sign are 2-3 metres long and the adapters are about 1.5 metres long. If you need extra length on the chord we can accomodate requests up to 5 metres long.

Are you able to do custom designs?

Please send us your custom from the custom page or alternatively email us via info@neonify.com.au. We have a team of specialists that can work with you to create the perfect custom sign whether it be your logo, an image or anything else you may need.

Each custom sign will be quoted individually.

How long do the custom designs take?

From the date of your order we have around a 7-14 day turnaround period on signs currently delivered straight to your door!

Do you do wholesale?

If you would like to wholesale our signs please shoot us an email at info@neonify.com.au

Do you have a returns policy?

We ensure that our signs are made to the highest quality standards and checked before they leave the factory however if there is a defect on the signs we are happy to replace them at no cost to you. If you would like to cancel a custom order please ensure to reach out to us within 24 hours of placing the order.